Frequently Asked Questions about iNextCRM: Your Comprehensive Customer Relationship Management Solution

Generally, we do not provide on-site support as it is a cloud-based software where everything is stored on the internet and no physical device is installed at the customer’s premises.

However, if your license quantity is over 30 along with annual purchase than we do provide paid on-site support. Every such support incident will be charged at INR 10,000 per day along with transportation and accommodation costs. A day is calculated as 8 working hours.
Please Note: we do provide 3 time 2 two hours online training session to our customers & their employees.

No, we do not provide 24×7 telephonic support. However, ticket based support is available 24×7 with an average response time of 4 hours. You can create a support request from here.

Currently, we can bill you in Indian Rupees and US Dollars.

If you are in the USA, then you can pay by any method like Credit/Debit Card (Master, Visa, Amex, Diner, etc.) or by direct transfer to our bank account.
For other countries, only credit/debit cards having Master/Visa logo are accepted.